What our clients are saying
I don’t even know where to begin to express how grateful I am for Jessica and how absolutely invaluable her services were in my transition to a new life in Paris. After trying and failing to secure an apartment on my own, and with barely 2 weeks before I was set to leave, I reached out to Jessica in desperation. She patiently walked me through the application procedures and necessary documents (read: the infamous dossier), spoke with both my parents on separate occasions, allayed everyone’s fears, and left us all with the impression that I was in more than capable hands. It couldn’t have been more true - several days later and I was signing a lease to the apartment of my dreams! Her help didn’t end there though: she met my mom and I did lunch and continued to share her wealth of knowledge about the city, came over to my apartment to show me how to work appliances and connect wi-fi, and continuously checked in on me once I was settled on my own. She entertained every silly question I had (where to find certain groceries, where can I buy a crockpot, how do I get packages delivered) and even introduced me to some of her friends that live nearby and share common interests. Jessica is kind, knowledgeable and has been constantly available when I’ve needed that reassuring connection the most. I will never hesitate to reach out to her with any future issues and literally CANNOT RECOMMEND HER ENOUGH! Thank you 100 times over!
October 2, 2019
My situation wasn't as serious as apartment hunting, but with limited French, everything can seem like a nightmare. I needed to either upgrade my phone service to the next package that offered a bit more internet service, or change phone companies completely to get a better package. I called the company that I was with, asking to change to the next package that was offered which had what I wanted, but was told that the offer only applied to new clients. The next package on the list that they said that I would be able to upgrade to however, was too expensive and had more than I needed. I then got in touch with Jessica and explained my problem, and that my limited French was not allowing me to be able to really communicate properly with the company what I wanted or hoped they would do. She was able to call the company the next day for me an explain my situation. Initially the first person she spoke to told her it was impossible and that basically they would be willing to loose a customer rather than make this exception, so she asked for the cancellation department. Upon speaking to the lady in this department, she basically told her that it was crazy to be willing to loose a customer for something so simple, as opposed to just allowing the upgrade to the package that the client wanted. Then, what do you know, the lady that she was speaking to suddenly agrees, saying that she will make an exception and allow it. So, thanks to Jessica’s negotiating skills (and French....lol) I was able to get the plan I wanted without having to go through the hassle of changing companies. I am a very happy camper. Woohoo!
September 6, 2019
Jessica helped me find an apartment for my daughter in Paris. Jessica was responsive, and quickly understood the needs of the property search and my time constraints within the context of my job. She provided a quick and flexible service, fitting in with my time commitments. The property search was very smooth - she found a long list of properties that matched my criteria, and helped me refine the search efficiently. She set up viewings for my daughter, and once a decision was taken helped us close out the formalities very efficiently. On top of the professional side, Jessica is a lovely person to deal with - very easy communication style, attentive and concerned. For this particular engagement, she was able to empathise with the requirements of my 19 yo daughter moving to Paris, and helped me understand what would be good in terms of location and property. I would recommend Jessica, and if we have other projects in Paris, will pick up the phone immediately to get her support.
August 24, 2019
Great resource for English speakers traveling in France!!
August 18, 2019
Jessica is incredibly efficient, effective and lovely to deal with. She help me find a house, it took only a week from speaking to her to signing the lease. Few hours after our first phone call I had 3 house viewings booked. I was told that one of the houses is already rented when I called and asked in English... I really cannot recommend her enough!
July 21, 2019
Jessica was fabulous in helping me to navigate the childcare system for my 1 year old. Speaking very little French myself, she took over & made calls, wrote emails & came to meetings with me, acting as my translator; I couldn’t have done it without her!
April 4, 2019
Jessica has been super helpful at easing our transition to Paris from the UK. She has been on hand to answer all my random questions, big and small on travel/transport/shopping/childcare/finding a home and much
more and provide support and assistance. Having been through it all herself and found her way she is a font of knowledge and can emphasise with newbies like me! Highly recommend Jessica.
March 27, 2019